2020 Annual CSPI Banner wo logos



Join CSPI prior to Destination Showcase for high-level networking and
real take-away tools designed to increase your success in 2020 and beyond!


Marriott Marquis
901 Massachusetts Ave NW
Washington, DC 20001
CSPI Rate: $289.00++


The CSPI Annual Conference is pending approval for six
EIC CMP Preferred Provider continuing education credits.

CSPI's Annual Conference is a place for Convention Centers, DMOs and Hotel Convention Sales Professionals (members and non-members) to learn and collaborate. Attendees join at the conference to enhance their relationships with their partners, network with peers, maintain best practices, and learn about industry trends.If you are directly responsible for booking convention business - CSPI's Annual Conference is the place for you to connect and be part of the conversation!

2020 Preliminary Schedule:

Annual Conference & Business Meeting

Monday February 3, 2019

1:00 pm – 4:45 pm

5:00 pm – 7:00 pm

7:00 pm – 8:00 pm

Board of Directors Meeting

Board of Directors Dinner

President’s Reception (all registered attendees)

Tuesday February 4, 2019

8:00 am – 9:00 am  

Registration & Continental Breakfast


9:00 am – 10:30 am President’s Welcome

Keynote Addresses:

Shawna Suckow Presents-Trend Watch 2020:
Recession-Proof Your Organization NOW!


There’s one constant in in consumer behavior: Change! We’ve never experienced more change in how people buy than in the last five years. Keeping on top of what consumers want is more of a challenge than ever, and with the next recession looming, you can’t afford to fall behind.

Technology constantly evolves, buying habits continuously confound, and frustration is commonplace with sales and marketing teams trying to stay relevant. Whether you’re a large or small company, customer acquisition and retention is key. There’s no doubt that there are major and minor shifts in customer behavior that will impact your business in the year ahead. Learn how to address them now, while your resources are plentiful!


10:30 am – 11:30 am  


RoundTable Discussions

Sponsored By: Lippman Connects


11:30 pm -1:00 pm Annual Business Meeting & Awards Luncheon



Shawn Corwin – Myland Award Presentation

Presentation of First Annual Giving Back for Pam to Carpenter’s Shelter:  Announcement of 2020 Giving Back for Pam Charity.

Passing of the Gavel and 2020/21 Board Inductions

Photos of Board and Awards

Sponsored By: PA Farm Show Complex and Savor Food Service


1:15 pm – 2:15 pm Panel Discussion-  Sustainability and Food Donations

While composting programs are a great way to use event foods, often the leftovers are in good enough shape to feed to people.  Donating fresh food leftovers give back to communities hosting events.  One in eight people in the US are food insecure, meaning they rely on outside help to get the food they need to live. Of the 12.3 percent who are food insecure 20 percent do not qualify for federal or state programs that would allow them to get food. Our panel of experts will discuss innovative ways of donating leftover food and will dispel the myth of food donating. Panelist:     Moderator:







2:15 pm – 3:45 pm







3:45 pm – 4:45 pm




4:45 pm - 5:00 pm


A CSPI Member will, once again, lead us in this interactive session, we're taking our transparency to a whole new level with our signature Town Hall-style forum - and we want you to Ask Us Anything! This one-hour Q&A session is a chance for our community to get answers to those burning questions. Whether you want more info on technology trends, trending consumer shows, sales best practices, marketing strategies or anything else - we invite you to join us for our most interactive session yet. We will start with some hot questions from prior sessions and you can submit your questions throughout the day and we'll discuss as many of them as possible during the live session. Often questions from Town Hall LIVE! lead to Town Hall Call session topics during the year for a deeper dive.

Sponsored By: Visit Harrisburg/Hershey


Closing General Session “Your Best Day” with Shawna Suckow

Sponsored By:

5:00 pm –6:00 pm Networking Break


CSPI Connect Event

Sponsored by Vista Convention Services


Wednesday February 5, 2020

All Day Destination Showcase – Walter E. Washington Convention Center


* The conference is pending approval for six EIC CMP Preferred Provider credit hours.

Questions or Comments? Contact Morgan Christopher at morgan@cspionline.org or 570-871-0818.

The only association dedicated to the mutual & cooperative success of
Convention Centers, DMO's & their citywide sales counterparts.

Annual Convention

Curious what our annual event is all about? Check out the photos from our past Annual Convention and see what you've missed. We hope to see you in DC in February!

Incredible Numbers

Connect Events

CSPI Offers unsurpassed peer to peer networking and has hosted over 70 face to face networking receptions building bridges between DMO's and Convention Centers.


Annual Conferences

2020 Marks the 29th annual conference of CSPI (formerly ACME) bringing leading edge education and sharing of best practices between DMO's, Convention Centers and their Citywide partners. Plans are already underway for the big 30 year celebration in 2021


CSPI has hosted over 2000 convention sales professionals during our annual conferences over the course of 28 years

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Contact Info

Convention Sales Professionals
International (CSPI)

P.O. Box 39
Buck Hill Falls, PA 18323
(570) 871-0818

John Oney, President 



CSPI Headquarters